If you have any questions about this policy, please direct them to the Privacy Officer (see contact details below).
Video Brochures Australia welcomes the EU General Data Protection Regulation (GDPR) as an important step forward in streamlining data protection requirements across the EU. VIDEO BROCHURES AUSTRALIA will comply with applicable GDPR regulations as a data processor when they take effect on 25th May 2018. Similar to existing legal requirements, compliance with the GDPR requires a partnership between VIDEO BROCHURES AUSTRALIA and our customers in their use of our services. VIDEO BROCHURES AUSTRALIA will comply with the GDPR in the delivery of our service to our customers. We are also dedicated to helping our customers comply with the GDPR. We have analysed the requirements of the GDPR and are working to make enhancements to our products, contracts, and documentation to help support VIDEO BROCHURES AUSTRALIA ’s and our customers’ compliance with the GDPR.
Video Brochures Australia will, where it is reasonable or practicable to do so, collect personal information directly from an individual using a number of different methods, including collection via Video Brochures Australia’s websites, electronic transmission (e.g. email), post, telephone, in person or portable devices. We may also collect personal information from third parties, including clients, contractors, service providers and other individuals.
Video Brochures Australia will only collect personal information that is necessary to promote its business, to provide its services or to conduct its activities (Primary Purpose of Collection). These activities include:
The type of personal information collected may include names, date of birth, gender, marital status, addresses, contact details, job titles, account details and financial information.
Video Brochures Australia will use the personal information it collects in connection with the Primary Purpose of Collection.
Additionally, Video Brochures Australia may use the personal information it collects for a purpose (Secondary Purpose) that is related to the Primary Purpose of Collection and in circumstances where an individual would reasonably expect us to use personal information for a Secondary Purpose.
Where Video Brochures Australia uses personal information to market our products and services to clients and prospective clients, recipients can contact us at any time if they no longer wish to receive this marketing information. Alternatively, individuals will be given the opportunity to 'opt out' from receiving marketing communications from us by clicking on an unsubscribe link at the end of the email.
Video Brochures Australia will provide access to personal information about an individual upon request by that individual (although there are some exceptions to granting access e.g. where providing access would be unlawful under the Privacy Act). If Video Brochures Australia denies access to an individual's personal information, it will provide reasons in writing.The procedure for gaining access is as follows:
Video Brochures Australia will take all reasonable measures to aim to ensure that the personal information it holds is accurate, complete and up to date. Please contact the Privacy Officer if you believe that the information we have about you is not accurate, complete or up to date.
Video Brochures Australia may disclose personal information to third parties, such as contractors, agents and service providers, to assist us with our activities and the provision of products and services to our clients. In doing so, we will take reasonable steps to ensure that these organisations are bound by obligations of confidentiality and privacy in order to protect personal information in accordance with the Privacy Act.
We may also send personal information to organisations outside Australia (including to Video Brochures Australia associate companies) in connection with the provision of our products and services to clients and the performance of administrative functions.
Video Brochures Australia has in place generally accepted standards of technological security for the purpose of protecting personal information from misuse, loss, corruption or destruction. Only authorised personnel have access to personal information. Such personnel are required by Video Brochures Australia’s policies and employment contracts to maintain the confidentiality of this sensitive data.
Where personal information we hold is identified as no longer needed for any purpose for which the information may be used or disclosed under the Privacy Act, we will take reasonable steps to destroy such information e.g. by shredding in the case of paper records and other means in the case of electronic records.
For statistical purposes, we may collect information through the use of 'cookies' on website activity (including the number of users who visit our websites, date and time of your visit to the Website, the pages accessed and any information downloaded, navigation patterns, the country and systems through which users have accessed the website).
Cookies are data that a website transfers to an individual's hard drive for record-keeping purposes. Cookies can facilitate a user's ongoing access to and use of a website and may be necessary to access features such as online transactions.
While we take great care to protect your personal information on our Website and use state-of-the-art data transmission encryption, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information that you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we use our best efforts to ensure its security in our possession.
The Websites may contain links/ plug-ins to other sites. We are not responsible for content of, or the privacy practices or policies of, those sites.
Video Brochures Australia takes care to protect the personal information given to us on our websites e.g. our websites have electronic security systems in place.
We have taken proper care and precautions to ensure that the information we provide on this Website is accurate. However, we cannot guarantee, nor do we accept any legal liability arising from or connected to, the accuracy, reliability, currency or completeness of anything contained on this Website or on any linked site.
The information contained on this Website should not take the place of professional advice.
The Website is made available for your use on your acceptance and compliance with these terms and conditions. By using this Website, you are agreeing to these terms and conditions.
You agree that you will use this website in accordance with all applicable local, state, national and international laws, rules and regulations.
You agree that you will not use, nor will you allow or authorise any third party to use, the Website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or obscene way or in any other inappropriate way or in a way which conflicts with the Website or the Services.
If you contribute to our forum (if any) or make any public comments on this Website which are, in our opinion, unlawful, defamatory, harassing, abusive, fraudulent or obscene or in any other way inappropriate or which conflict with the Website or the Services offered, then we may at our discretion, refuse to publish such comments and/or remove them from the Website.
We reserve the right to refuse or terminate service to anyone at any time without notice or reason.
You are responsible for maintaining the confidentiality of your passwords and login details and for all activities carried out under your password and login.
You agree to indemnify Us and hold Us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of this Website or the Services or information offered on this Website, including any liability or expense arising from all claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitors fees of every kind and nature incurred by you or any third parties through you.
We hold the copyright to the content of this Website, including all uploaded files, layout design, data, graphics, articles, file content, codes, news, tutorials, videos, reviews, forum posts and databases contained on the Website or in connection with the Services. You must not use or replicate our copyright material other than as permitted by law. Specifically, you must not use or replicate our copyright material for commercial purposes unless expressly agreed to by Us, in which case we may require you to sign a Licence Agreement.
The Privacy Officer
Seriatim Australia Pty Ltd
56 Renver Road
Clayton Vic 3168